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I’ve changed the template via my admin system which comes up okay when I click on “live website” on the admin site but when I go to my www. web site address it still has the old template.

To watch our step by step video instruction on this, click here.  Click to view the video tutorial


We have to make that change for you now. We have done this as a precaution for users - as many of the websites are customised a bit so we do not want clients accidentally overwriting their site which may contain customised code.

The "live website" link allows you to see what the different templates look like with your content in them (this link is actually displaying your site which resides on the websites.com server). When you have decided on the template you want to use, just send us an email and we will make the change to your live site.

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Other Frequently Asked Questions which may be relevant:

  • Can I change my website once I’ve built it?  Click to view the video tutorial
  • Can I change the design template of my website to another design? How do I do this?  Click to view the video tutorial